Selling A New Product Brand Name

After almost 25 years of product brand name development and over 1,500 client engagements, we’ve learned that even the best new brand name ideas still have to be sold to the client.  Why?  Because most clients, through no fault of their own, don’t know how to evaluate a new name.

Here are the biggest mistakes we’ve seen some companies make when evaluating new names. :

  1. They focus on the past (what the name reminds them of) rather than on the future (what they can turn the name into).
  2. They worry too much about possible negative associations with the name.  Almost every name has possible baggage that few of us ever even think of.  For example, have you every thought about what profane word is embedded inside of the Shell Oil brand name?  Or what about the last two letters of IBM?  Certainly, these letters have an off-color meaning for many new parents. But very few customers ever think about names this way because they always see the name in some context.  And it’s this context that helps the name sing. Unfortunately, this context is almost always missing when first evaluating new name ideas.
  3. They gravitate towards familiar, safe sounding product names.  Typically this means names more like what is already out there versus something that truly differentiates and is distinctive and attention-grabbing.
  4. They want names that are more descriptive of a product benefit or the positioning than something that connects with a deep, compelling emotion or fundamental human motivator.
  5. They don’t want something too way-out.  Even though it may grab their customers attention instantly, they are not comfortable risking ridicule from colleagues or their boss for a name that may seem silly or edgy or just weird.

Courage is a virtue and something to be exercised, with prudence, in selecting a new name.  Just imagine the courage it took to launch a name like Apple for a computer, Starbucks for a coffee, Nike for a shoe, Diehard for a battery or Google for a search engine. In selling new name ideas to our clients, we have remind them and ourselves that risky names are usually better than safe names, distinctive names are usually better than familiar names, and controversy is usually better than status quo when it comes to selecting that new brand name. Good luck in selling your next brilliant name idea!

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  • Thanks so much for all your expert advice and professional project management throughout this endeavor. This has been one of the most satisfying engagements with a vendor that I have experienced over the years, which speaks to the high quality and thoughtful output of your efforts. I especially appreciated your flexibility and patience as the project took on new challenges which impacted the scope of work. You can be certain that as our business grows, NameStormers will be top-of-mind for future work.
    Will Jarred - Executive Director of Sales & Marketing - ETS - Educational Testing Service
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  • We have rarely encountered the level of service and professionalism we received with you. You made us feel that we were important, and you did everything you said you would do when you said you would do it. And frankly, after such a positive experience with you, I can't help but notice how the service we receive from others pales in comparison. We felt like you put your heart into this project, and we will forever appreciate the attention you gave us. Whenever we encounter anyone in the future who needs your services, you will be the first and only name we recommend. Thank you. We have sincerely enjoyed working with you.
    Tim Dietrich - CEO, formerly Amicus Mutual Insurance Company, now Stonetrust Commercial Insurance Company
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  • I can't say enough about how well you handled what would have been a very difficult if not impossible branding exercise for us to do in-house. The NameStormers brought an excellent level of creativity, objectivity and a fresh look at what we live with everyday, and that is just what we needed. At the beginning of this project, I had my doubts about our ability to come up with a brand name in just 3 weeks and clearly without your help, we wouldn't have been able to do it. You really made my job easy.
    Kate Strong - Manager, Marketing Communications - Lightbridge
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  • I want to thank you very much for your team's effort on this project. You all worked very quickly and gave us excellent direction. I am sure many hours were spent in developing the many name lists you presented us. Your added value enabled us to move forward with a name consumers preferred over the prior internal name. I look forward to working with your company in the future!
    Brand Category Manager - A Major Global Tire Company
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  • I have hired Mike to do naming projects for several of our clients. Naming can be a difficult area for many companies and Mike does a great job walking people through the process and making them feel comfortable. One of his strengths is his ability to ask the right questions to really understand the problem and the objectives at hand. This allows NameStormers to always come up with a wide variety of options that expands the thinking of the client. I have yet to have a client be disappointed with the process or the results. If you are considering going through a naming exercise, I would highly recommend Mike and The NameStormers.
    Tom Dorow, Design North.
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  • Our success with our name change and branding has been phenomenal. I couldn't be more pleased with how it turned out. I am ecstatic over it. Our experience in working with NameStormers has been so good let's just call them again and let them handle this next project for us.
    Bill Macey - CEO of Valtera, formerly Personnel Research Associates
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  • The naming industry landscape is littered with agencies that make the process seem onerous and intimidating. They tout their unique proprietary processes, advanced research and ideation tools, etc. And then they tell you it's going to take months and months. Ugh. With Mike and NameStormers, you get a team focused on results. Their approach is practical, thorough and creative. And they can be flexible and lightning fast. If you want results without the headaches, then I highly recommend NameStormers.
    David Cameron, Business Public Affairs, Dow Chemical